Everything you need in one place. Quickest of all: the chat bubble in the corner answers sizing, shipping and order questions instantly, day and night.
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FAQ
Most pre-order and post-order questions are answered here in seconds.
Find answers → 📦Track Your Order
See exactly where your gear is, from our hands to your door.
Track it → ✉️Contact Us
Send us a message and a real human gets back to you ASAP.
Get in touch →🎫Open a Support Ticket
Need hands-on help? Send a ticket below and we reply by email – most go out the same day.
Get help →Orders, Shipping & Money
Returns & Refunds
Faulty, damaged or not what you ordered? Tell us within 14 days and we’ll sort it — refund, replacement or store credit, your choice. Free returns means we pay the return shipping.
Read the policy → 🚚Shipping Included
The price you see is the price you pay. Shipping is always baked in – no surprises at checkout, ever.
How delivery works → 💳Understanding Afterpay
Split any order into four fortnightly payments. How it works, the benefits, and where to get Afterpay support.
Learn more → 📏Sizing & Fit
Every product page has a size chart and our Fitting Room to find your perfect fit before you buy.
Shop with confidence →Get To Know Us
About Ravers Co
What we’re about, our beliefs, and our mission. Peace, love and unicorns.
Our story → 🎤Meet the Ravers
The people behind the brand and our absolute love for raves and festivals.
Say hi → 📚The Blog
Festival prep, fibre optic clothing tech, smart fabric care, and full laser show setup guides.
Start reading →The Fine Print
Terms & Conditions
What you can expect from us, and our obligations to you.
Read them → 🛡️Privacy Policy
How we look after your data – built around your privacy.
Read it → 🍪Cookie Policy
What cookies we use and why – privacy-first, always.
Read it → ⚖️Disclaimer
The things outside our control, explained plainly.
Read it →Send us a message
Tell us what is going on and we will get back to you by email. Most replies go out the same day.
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