All of our prices are in New Zealand Dollars (NZD).

Use the currency dropdown in the navigation bar to switch the displayed prices to your local currency. If we don’t show your currency, don’t stress — your card issuer will automatically convert at checkout.

We accept just about every method on the planet:

• Visa, Mastercard, American Express, Discover, Union Pay
• Apple Pay & Google Pay
• Afterpay (split your purchase into 4 interest-free payments)
• POLi Payments (pay direct from any NZ bank account — no card needed)
• Bancontact, EPS, iDEAL, Przelewy24 (P24)
• International bank transfer via SWIFT

Just pick what works for you at checkout.

Afterpay is a buy-now-pay-later platform that lets you split your purchase into four fortnightly interest-free payments.

We get paid up front, you pay over six weeks, no interest. It’s like a modern interest-free credit card.

Read our full Afterpay guide for details on benefits, how to use it, and how to contact Afterpay if you need support.

Shipping is 100% free on every item in the store. The price you see on the product page is the price you pay at checkout.

All Fibre Optic Clothing ships via DHL and arrives in 3 to 5 days from the dispatch date.

Ravers Co operates out of Auckland, New Zealand and our free shipping policy covers most countries on the planet.

Not sure if we deliver to yours? Contact us and let us know which country — we’ll get back to you fast.

Shipping typically takes between 3 and 11 working days.

Fibre Optic Clothing is shipped via DHL and usually arrives in under 5 days. Check your tracking number for live updates, or contact us if you have concerns — we look after our customers.

Most of our items are custom-made to order, so the door-to-door time includes production. Express shipping wouldn’t actually speed things up — our delivery partners already use the fastest airmail services available.

Short answer: no express option, but we get it to you as quickly as physics allows.

For credit card and Afterpay payments we currently only ship to the billing address (anti-fraud).

Sending a gift? Pay by bank transfer or POLi Payments — you can put your friend’s or loved one’s address as the billing address.

Sorry, no in-person pickups at this time.

To keep prices stupidly competitive we don’t pay rent on a commercial premises. No rent, no power, no internet, no rates, no water, no premises upkeep — those savings get passed straight to you.

We’re easy to get hold of though — phone, email, Messenger, text, all live on the site. Real fast replies (unless we’re at a festival without reception 🎵).

One day we’d love a physical try-on space. Until then we offer the best returns policy in the business: free return shipping, refunds or replacements, no fuss.

Most orders are processed in our warehouse within 48 hours. In some cases it can take up to 4 business days.

Custom-made items can take up to two weeks — we’ll always notify you if something is being made specially for you.

Contact us to check if your specific items can be gift wrapped.

For some products we can, others we can’t — but we’ll do our absolute best to accommodate.

If your order hasn’t been processed yet: just cancel it and place a new one with the correct items.

If it’s been processed but not shipped: contact us and we’ll do our best to update it.

If it’s already shipped: we can’t change it in transit, but we can refund or replace once you receive it. Get in touch as soon as possible.

Once your order is processed you’ll receive a tracking number, visible from your account dashboard.

Or jump straight to the order tracking page for current orders.

The cart only appears once you add a product. Look in the top right corner — you’ll see a black and purple cart widget showing the number of items in it.

Click it to open the cart drawer where you can edit quantities, swap variations, or apply a coupon code. Items remain in your cart until your session expires.

Cart playing up? Let us know what went wrong and we’ll fix it.

If your product is damaged or defective, we’ll replace it immediately at no charge. We’ll send you a return shipping label so you don’t pay a cent.

Prefer a refund or store credit? Also fine — we just ask that you ship the item back to us at our expense.

When we say Free Returns, we mean it — we cover the return shipping cost. You don’t pay a thing to send something back.

Not happy with your goods? Make contact within 14 days of receiving the item (email is best, but Messenger / text / phone all work too).

We’ll cover return shipping and arrange a replacement, store credit, or refund — your call.

This is our guarantee: when your goods arrive, if you’re not happy, contact us and we will make it right. Buying from Ravers Co is completely risk free.

After the 14-day window, returns are still considered case-by-case — we want you happy. Sale and discounted items are generally covered too.

Full details: Returns Policy.

We’re a couple of ravers in our late 30s who have spent our entire adult lives in the EDM scene.

Get the full story on our About Us page, and meet the crew on our Team page.

Yes! Absolutely. Contact us and let’s have a chat.